021 143 7878
frequently asked questions
1.) What is the difference between pressure washing and soft washing?
Pressure washing (also referred to as water blasting) uses high pressure water flow to remove stubborn dirt and grime from hard surfaces, such as driveways and footpaths. Soft washing on the other hand is a much more gentle, yet equally effective, cleaning method which we use on your more delicate surfaces. This process utilises a combination of specialised cleaning agents and low pressure water flow.
2.) Do I need to be home during your service?
No you don’t! However, please ensure that all windows and doors are closed tight and remove anything you wouldn’t want to get wet or in contact with our cleaning solutions (I.e. laundry, pets, outdoor cushions etc). Where possible, we also recommend moving pot plants, BBQs and any outdoor furniture away from the sides of the house for easy access and a thorough clean.
3.) What areas do you service?
We are based in Warkworth, Auckland and service our surrounding Rodney District - from the Hibiscus Coast right up to Wellsford. We don't want anyone to miss out, so if you live outside our catchment, get in touch with us and we'll see what we can do!
4.) I’m on tank supply, do you use much water?
Water usage varies depending on the size of the home, however we’ve invested in water efficient pressure washing systems and high quality cleaning solutions that do much of the work. Regardless of your water source, we always take care to use only what’s needed. If this is a concern, consider having your house washed in the wetter months when your tanks are a bit fuller.
5.) How often does my house need washing?
It’s recommended every 1-2 years. Location and environmental factors play a big role, so if you live close to the sea, are south facing or in a wooded/bush area, consider scheduling in an annual wash to manage the build up of grime and dirt. House washing is far more than just aesthetics. Sure, the end result looks great, but it really should be part of your ongoing home maintenance programme to prevent buildup of contaminants and for the safety and longevity of your property. It will prevent bigger issues (and expenses) from occurring down the line. Remember, prevention is better than a cure!
6.) When should I have my house washed?
Many wait until spring and summer to get rid of the winter build up of dirt and grime, however maintenance should be a year-round priority. If you’re on tank water, why not take advantage of a winter time wash when your tanks are bursting at the seams. Rule of thumb: if it’s been over a year since your last wash, or you’ve noticed discolouration, dullness or buildup of unsightly organic growth around your property then NOW is the time!
7.) Why do I need a professional house wash?
​You can do a lot of damage to your property (and yourself!) using DIY cleaning agents, applying too much pressure or working at heights. Save time, money and hassle - leave it to the professionals whose knowledge, skills and commercial grade equipment can safely and effectively deal with the problem at hand. We’re fully insured and absolutely guarantee our work.
8.) Are your cleaning solutions eco-friendly?
Most of our services are completely eco-friendly, using a combination of pressurised water and biodegradable cleaning solutions. For the most effective clean, heavily soiled surfaces require specialised cleaning agents at a tailored dilution rate. For all exterior glass surfaces (windows, solar panels and balustrades) we use only deionised pure water to achieve a streak and spot free finish.
9.) What are the benefits of house washing?
Where do we start?! To name just a few: it enhances your properties curb appeal, it preserves the lifespan of your home, removes contaminants (like mould, mildew and algae) promoting a healthier environment, it safeguards your property's integrity by preventing structural issues and paint damage, it increases your homes value and needless to say, regular maintenance saves you money in the long run!
10.) Do you offer package deals or discounts for ongoing services?
Everyone loves a bargain, and we do too! Keep an eye out for limited time offers on our social media accounts. For loyalty discounts get in touch with us to discuss how we can help you with your ongoing property maintenance needs. Simply book ahead of time and we’ll say 'thanks' for having us back.